We are excited to announce that DLC Vet Pty Ltd will be relocating to a new facility on Monday, 29th September 2025.
📍 New Address (effective 29th September 2025)
39 Harrick Road
Keilor Park, VIC, 3042
All phone numbers, email addresses and our website will remain the same. This move gives us a modern facility that strengthens our operations and supports our future growth.
Customers
We are committed to ensuring a smooth transition.
- Orders, deliveries, and customer support will continue with little to no interruption.
- While there may be short periods of downtime, our team will remain available to assist you.
- From 29th September, please send all correspondence and returns to our new address.
- Walk-ins will now be by appointment only, which can be arranged with our Customer Service or Service Team.
If you have any questions or need to arrange an appointment, please contact our Customer Service Team by emailing sales@dlc.com.au.
Suppliers
Please update your records to reflect our new address.
- Purchasing, ordering, and invoicing will continue without disruption.
- Invoices, correspondence, and deliveries should be directed to the Keilor Park facility from 29th September onward.
For further details or formal confirmation for your records, please contact our Purchasing Officer, Steve McTighe, at purchasing@dlc.com.au.
Delivery Partners
- The Hoppers Crossing facility will stop accepting deliveries on Thursday, 25th September 2025.
- From Monday, 29th September, all deliveries must be directed to our new address: 39 Harrick Road, Keilor Park, VIC, 3042
If you require more information or delivery confirmation, please contact our Warehouse Manager, Kylie Borley, at warehouse@dlc.com.au.
Frequently Asked Questions (FAQ)
Will there be downtime during the move?
There may be brief periods of downtime, but orders, deliveries, and customer support will continue with little to no interruption.
What happens if I send items to the old Hoppers Crossing address after the move?
Items sent to the previous location may be delayed or returned to sender.
Please ensure all correspondence, deliveries, and returns are sent to our new Keilor Park address from 29th September 2025.
Are walk-ins still available?
Yes, but walk-ins are now by appointment only to ensure the best possible service. Please email our Customer Service Team to arrange a time.
Who do I contact for purchasing and supplier enquiries?
Please contact our Purchasing Officer, Steve McTighe, at purchasing@dlc.com.au.
Who do I contact for delivery and warehouse enquiries?
Please contact our Warehouse Manager, Kylie Borley, at warehouse@dlc.com.au.
When is the last day the Hoppers Crossing site will accept deliveries?
Deliveries will only be accepted at Hoppers Crossing until Thursday, 25th September 2025.